Posts Tagged ‘netlit’

Opening Your World with Social Media

Thursday, May 16th, 2013
Canadian Astronaut Chris Hadfield will be long remembered as one of the most visionary and perceptive users of social media to advance space exploration.

Canadian Astronaut Chris Hadfield will be long remembered as one of the most visionary and perceptive users of social media to advance space exploration.

Canada’s top space explorer, Chris Hadfield, has been described by Forbes magazine as the “most social media-savvy astronaut ever to leave the Earth.”
He returned recently to earth to well-deserved fanfare.

Hadfield has sparked a passion for space exploration across Planet Earth through his social media presence, even while living and working more than 200 miles above it as commander of the International Space Station.

All professionals can — and should — draw inspiration from what he has achieved with social media. Hadfield has accomplished something that NASA has struggled to do for 40 years: re-ignite a sustained, passionate interest in space exploration among ordinary people. He has done it using common social media tools such as Twitter, Facebook, Tumblr and Reddit, though with additional help from an onboard digital camera.

How did he do it?

He’s Personalized His Message

For starters, Hadfield struck an effective balance between the mundane and the sublime aspects of space exploration.

As one of his sons, Evan, who was quoted in the February 22, 2013 online edition of the Guardian, described it, “Dad wanted a way to help people connect to the real side of what an astronaut’s life is— not just the glamor and science, but also the day-to-day activities.”

His YouTube appearances dealt with all sorts of topics related to living in space — for example, how to brush one’s teeth and shave in space; how to clean up spills; and how to make a peanut butter sandwich in zero gravity.

By highlighting the routine aspects of his job, he’s humanized his message in a way that enables ordinary people to relate to him.

He Democratized It, Too

chris-hadfield2Hadfield also democratized his message by inviting an active dialogue with thousands of people across the planet.

He organized an “Ask Me Anything” session on Reddit that drew almost 7,800 comments and followed this with the first Google+ hangout from space, answering questions via a live downlink from space.

Words with Pictures

Hadfield also understood the value of visual imagery — telling his story not just with words but with pictures, often stunningly beautiful pictures.

His daily posts feature not only natural phenomena such as rain forests, deserts and polar ice caps but also of the world’s major cities, captioned with verbally picturesque descriptions: “a somber spring night in Boston,” “Manila in the night, like a vase full of flowers,” and “Paris, well-named City of Light.” (Small wonder why Hadfield has been credited with possessing a poet’s turn of phrase.)

Hadfield carried his visual passion into his YouTube presentations, many of which generated hundreds of thousands of views. Almost all of these presentations were accompanied by visual props, whether these happened to be his sleeping compartment, his toothbrush, or his razor. He strove to be visual in all facets of his social media work.

The Art of Simple but Concrete Messaging

Hadfield, while keeping his messages simple, also was careful never to deviate beyond his core theme. Borrowing a phrase from Chip and Dan Heath, authors of the New York Times bestseller “Made to Stick,” he mastered the importance of “discarding a lot of great insights in order to let the most important insight shine.”

Virtually all of his messages were also anchored in what the Heaths term concreteness. In one of his YouTube presentations, for example, he not only discussed the challenges of maintaining dental hygiene in a weightless environment but also demonstrated it by brushing his teeth. While discussing what it’s like to sleep in zero gravity, Hadfield donned his Russian-supplied pajamas, floated into his personal cubicle and zipped himself into his sleep bag.

Takeaway Lessons

While earth-bound professionals may not live and work in as glamorous environment as the International Space Station, we can still learn a lot from what Hadfield has achieved.

Personalize and Democratize!

The title of an old hit song from the early 1960s, “Welcome to My World,” first popularized by Jim Reeves, could be readily applied to the success Hadfield has acquired through his social media efforts.

Hadfield has succeeded spectacularly partly by identifying his strengths, namely his passions, interest, training and unique professional perspectives, and packaging them in an unusually compelling way through social media. But in addition to capitalizing on these strengths, he also found a way to personalize his message — to welcome people into his world — that has resounded with hundreds of thousands of ordinary people across the globe.

We should be asking ourselves: What are the talents, personality traits and expertise that set us apart from others, and how can we use these to build our own social media presence?

Likewise, we need to give more thought to how we can personalize and democratize our messages more effectively. With the right amount of forethought and planning, we can learn how to weave both the mundane and remarkable aspects of our work into social media products that our users not only find entertaining and enlightening but also highly useful.

Visualize!

Canadian Astronaut Chris Hadfield spacewalking outside of the International Space Station.

Canadian Astronaut Chris Hadfield spacewalking outside of the International Space Station.

For better or worse, pictures increasingly trump text in this social media-driven age.

Hadfield understood this. Virtually all of his postings dealt in some way with visuals, whether these happened to be tweets of images from the earths’ surface or the expert use of props in his YouTube presentations.

We should be actively searching for ways to anchor our messages in compelling imagery. Most of us, if we think about it, are equipped with all sorts of visual imagery that we can weave into our social media narratives.

Be Concrete!

Borrowing a page from Hadfield, we should strive to ensure that all our messages our simple and straightforward and, equally important, as concrete as possible — and, when possible, enhanced by images that help convey the point clearly and succinctly.

Parting Words

Granted, in both a literal and figurative sense, we may never reach as high as Chris Hadfield. Even so, let’s not forget that we all possess a unique set of training and insights that potentially could be shared with people from many different backgrounds.

We, too, have compelling stories to tell. The sooner we envision ways to personalize, democratize and visualize our stories, the better equipped we will be to reach out to our audiences, whoever they happen to be.

 

Author: Jim Langcuster ()

This article (Opening Your World with Social Media) was originally published Monday May 16, 2013 on the Military Families Learning Network blog, a part of eXtension.

 

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This work is licensed under a Creative Commons Attribution 3.0 Unported License.

Etiquette for Web Conferencing

Thursday, March 7th, 2013

Over the last several years, I’ve taught hundreds of classes online and been a participant in many classes and other web conferencing sessions. Here are what I would consider some basic ‘rules of etiquette’ for participating in an online conference or webinar. There are times when it would be okay to break any of these rules, but be aware of the implications when you do.

All of these rules could be summed up with one rule: “Act as you would in a face-to-face meeting”. If you were meeting with the others in a face-to-face meeting or attending a class, would you walk in late? Would you start balancing your checkbook? Would you take other calls? If it’s worth your time to attend, give it your attention. If you had to travel for this meeting, you would be away from your desk and work for a lot longer than just the length of the class or meeting.

Guidelines for Participants

Before the session starts

  • Clear your schedule for the entire webinar time frame.
  • Let your coworkers know you are not to be disturbed. If possible, close your door and/or let your co-workers/family know that you will be unavailable.
  • Turn off your cell phone. and remove any other potential distractions.
  • Come prepared. Read any related material before the session starts.
  • If calling into the session via phone, do not put your phone on hold if doing so plays music or a message.
  • In most cases, headsets are best. If you are using your laptop’s built-in microphone, realize that any typing you do will be heard by everyone. It will also pick up your speakers and everyone but you will hear an echo of everything coming from your speakers. Some software does a much better job of noise cancellation than others.
  • If you will have the opportunity to interact, a microphone is much better than typing in the chat window. If you don’t have a microphone, everyone has to wait for you to type.
  • If it is a video conference, have a camera. If you are the only one without a camera, your input will have less impact and influence. It’s much easier to talk to a face than a blank screen.
  • Connect early enough to configure your microphone and speakers. If this is the first time using the software, connect at least 20 minutes before the start of the conference. There may be software required for you to install. If it only takes you a few minutes to connect and get setup, feel free to do something else until the meeting starts. Just leave the conference window open.
  • If someone else is in the conference early – ask them if your sound level is okay and to say something so you can verify your speakers volume level.

During the session

  • Mute your microphone when you are not talking so your breath, background noise, etc. is not being picked up.
  • Use the chat feature to ask questions or make comments without interrupting the speaker.
  • Keep chats on topic. Remember that everyone can see the public chats.
  • Give feedback. If you don’t have a camera on you, all the speaker knows is that you are signed in. They are assuming you are keeping up with them and understanding everything that is said. They can’t see you yawning, falling asleep or walking away from your computer or your body language. You have to let them know if they are going too fast or have lost you.
  • If you have to leave early, type something in the chat window (private chat if possible) to let the speaker know why you left. Otherwise, they won’t know if you were mad, disinterested, confused or had an emergency.
  • Stay engaged! Resist the temptation to check your email, surf the net, balance your checkbook, etc.

Guidelines for Moderators, Presenters, and Discussion Leaders

Before the session starts

  • Know how to use the web conferencing software you will be using and how to configure your microphone, speakers, and how to use any features you will be using.
  • Practice using the features of the software.
  • Connect early to configure your mic and speakers and make sure everything is loaded properly.
  • Connect early to help others with technical difficulties. If you don’t feel confident enough to answer basic technology questions invite someone  to help you.
  • Change your screen resolution if you will be sharing your whole screen or resize the window to the smallest size that will show what you want to show if sharing just a window.
  • Have the windows you will be sharing open and sized correctly.
  • Turn off IM, auto email notifications, and any other possible interruptions – especially if you will be sharing your screen
  • Have a helper who can alert you to problems such as audio or desktop resolution issues or chat questions/comments you may have missed.
  • Welcome people as the join the session.

At the start of the session

  • Start and end on time (people usually don’t mind if you end early).
  • Make sure the attendees can see your screen or slide before you start.
  • Let everyone know if you are recording the session.
  • Set the ground rules for the session. Explain how you want the participants to participate. Will you be taking questions via chat as they come in or at the end?
  • Be aware that the participants may not have a screen with the same resolution as yours and they probably have only one monitor.

During the session

  • Go slow. Slower than normal, especially when showing content on your screen. Often there are latency issues that cause your audience to be a few seconds behind you.
  • Keep an eye on the chat discussion.

At the end of the session

  • Thank the participants for coming.
  • Tell where the recording will be found if there is one.

What ‘rules’ would you add? What are your pet peeves when attending or leading a conference?

This post was published on the Military Families Learning Network blog on March7, 2013.

Is that so? – Assessing the reliability of online information

Monday, August 20th, 2012

If you are interested in learning a bit more about “Assessing the reliability of online information”,  join Kristen Mastel and Stephen Judd for a free eXtension webinar on Tuesday August 21, 2012 at 2 PM EDT. The webinar will also be conducted on the DoD/DCO Adobe network on Wednesday August 22, 2012 at 2PM EDT to facilitate participation by military family service professionals.

When the information we sought was contained in books and journals that had authors, editors, proofreaders, and fact-checkers, we had a sense of comfort that the material was reliable. (I admit that this is an arguable point.) However, with online publishing, we are left wondering who the author is, where the information came from, and if it’s true.

Assessing the reliability of online information is a critical skill for each of us to develop and hone. Using or citing inaccurate online information can be embarrassing, expensive, and perhaps dangerous. Consider someone trying to fix an appliance, based on information they got from a random webpage – if the instructions aren’t right, the result could be further damage to the appliance, injury, etc.

C.R.A.A.P.

The Meriam Library at California State University, Chico developed the CRAAP test to give users a set of questions to ask when assessing information sources and their accuracy. CRAAP is an acronym that stands for currency, relevance, authority, accuracy, and purpose. By applying the questions in these categories to the source in question, a user can decide for themselves whether a source is reliable or not. (PDF version of CRAAP test from Indiana University)

Some example questions are:

  • Is the information current?
  • Who is the author or publisher? What are their qualifications?
  • Is the information supported by evidence?
  • Can you verify the information from another source?
  • What is the purpose of the information? to inform? teach? sell? entertain? persuade?

In his excellent book, Net Smart: How to thrive online (2012, MIT Press), Howard Rheingold uses the term crap detection to discuss how to decide if online information you find is true. Rheingold says, “Don’t refuse to believe, refuse to start out believing. Continue to pursue your investigation after you find an answer. Chase the story rather than just accepting the first evidence you encounter.” In other words, be skeptical.

Rheingold links to a blog post (In the context of web context: How to check out any Web page) by Scott Rosenberg, co-founder of salon.com, that offers some practical tips for beginning to assess web pages. Understanding who operates a site, how long it’s existed, whether the content is unique or not, and who links to it are all important components of figuring out how reliable the site is.

How confident?

You may not need to ask these questions every time you visit a new website. Instead, how much time and effort you choose to spend digging into the reliability of the information will be dependent on your purpose.

What you plan to do with the information should guide how rigorously you need to verify its accuracy. If you’re just curious about something and won’t be making decisions based on the information you find, then you might be more casual about verifying its accuracy. However, if you plan to stake time, money, reputation, health, etc. on the information, then you should take the time to assess the information’s validity.

Role for online networks

Given the vast amount of information accessible to us, having a filter or guide can be valuable. Online networks can serve this purpose, if we intentionally cultivate our networks to include people who are knowledgeable in areas that we aren’t, that share diverse interests, and whose judgement we trust. Curation is a term now applied to the intentional act of collecting and sharing information and links in an online environment. Using our online networks to connect with curators, is one way to apply an initial test to information. Taking Howard Rheingold as an example; if you are interested in this subject, you might use Rheingold’s curated links on crap detection which he maintains on scoop.it as a jumping off point. I trust that he has done, at least, an initial vetting of these sources, so I’m more comfortable with their reliability.

Search engines, such as Google and Bing, sometimes include information in search results that indicate if others in your networks have “liked” or “+1’ed” a page. This implicit endorsement by your connections may influence how reliable you believe a site is. Of course, you need to take into account the person, their expertise, and the ambiguity of what it means to “like” or “+1” a page.

Ultimately, it’s up to you

It’s your reputation, time, money, health, or well-being that’s at stake when you make decisions or publish based on information you discover online. How carefully you vet that information and its source is up to you.

Author: Stephen Judd (@sjudd)

 

This article (Assessing the reliability of online infomation) was originally published Monday August 20,2012 on the Military Families Learning Network blog, a part of eXtension.

 

Creative Commons License This work is licensed under a Creative Commons Attribution 3.0 Unported License.

 

Should I be a “Curator”?

Tuesday, February 14th, 2012

“to select and “preserve” or share resources, often within a particular topic area. The term is drawn from the work done by curators at museums, who use their knowledge and expertise to select particular works to bring to the museum, purchase, or organize for public display.” – Curation article, eXtension.org

Should you be a curator? If you can answer yes to any of these questions, then you should be curating.

  • Do you have an area of interest where others look to you for advice?
  • Is there a topic in which you would like to be perceived as an ‘expert’?
  • Is there a topic for which you would like to share information with others?

Tools to use to curate:

All of the tools mentioned here are free (or have free levels) and are incredibly easy to learn and use.

Pinterest Board screen capture

Pinterest

The new kid on the block and has been generating a lot of interest recently.  Pinterest lets you categorize web pages and write a little about each one.  You can also upload pictures and write about them as well.  One requirement is that the web page you “pin” has a picture larger than thumbnail size.  Followers can repin or post comments to what you’ve pinned.

WARNING: This site can be addictive.

Learning Guide: Pinterest from University of Wyoming Extension

Professional development opportunities:

Scoop.it

Create your own ‘gorgeous magazine’ with Scoop.it. Articles you scoop can have images or not.  They don’t have the ‘social’ aspect and are more formal than Pinterest. Followers can subscribe to your Scoop.it page and can get an email each day you post a new article.  You can post articles you find and get article suggestions that are relevant to your topic to add to your magazine for others to see.

Scoop.it sites that are relevant to Extension and education

Delicious & Diigo

Also known as social bookmarking, these sites have been around for years and have many of the same advantages as Pinterest and Scoop.it. They just don’t have the pictures and pretty layouts. You use these sites to bookmark particular webpages, and add tags and descriptions. You can chose to make the bookmark public, which enables others to see the pages you have bookmarked and tagged.

One advantage of Delicious and Diigo is that they use RSS to allow followers to use other tools (Google’s personal home page, feed readers, or many others) to get the content delivered to them without having to return to their website.

Learning Guide: Diigo from University of Wyoming Extension

Blogs

These have been used for years and are easy to create, maintain and post.  Some examples of popular free blog hosting sites are: Blogger, Tumblr, and WordPress. Many blogs have evolved to include static pages, content management and many more features so you can use a ‘blog’ as your own website.

Blogs also generate RSS feeds for followers to subscribe.
Learning Guide: Blogging from University of Wyoming Extension

General Curation Resources:

The Value of Lurking

Monday, December 19th, 2011

In typical contexts, the word “lurk” carries unsavory connotations, of both stalking and voyeurism. But in the online world of social media, lurking, or hanging out and tuning in to a social network without actively participating, is a primary and popular activity that can benefit the lurker, the active contributors and the network itself.

No-risk learning
Many  people lurk on a social network long before they decide to participate. It’s a no-risk way to climb the learning curve, learn the ropes, the features and the special lingo. Lurking allows people to learn more about the individuals who participate actively, and to discover the common threads and interests that animate the conversation.

In short, many people use lurking as their primary way to become comfortable with the tools, topics, culture and talkers before joining the conversation. Some lurkers never participate.

Lurking hippo

Other reasons to lurk
People lurk for many reasons. Depending on the nature of the network, they may lurk to study trends, download resources suggested by active contributors, search for informed opinions or varied perspectives on a topic, or to look for like-minded partners in disciplines outside their own.

Lurkers fall into several broad classifications. Long-term lurkers visit the blog, discussion group, wiki, or support network regularly for months or years without joining the conversation. Serial lurkers come and go from time to time on a schedule that fits their needs or curiosity. Transient lurkers drop in once or twice to check out the network, but don’t come back.

Lurkers also add value to the network and its active contributors
In serving their own needs, lurkers can add value to the network itself. For example:

  • They may recommend the network to others, broadening the network’s reach. (A recommendation from a trusted source is more likely to produce a loyal network member or follower than one from an unknown source.)
  • They may follow a link or download a paper and share the information with others, broadening the influence of the linked site or downloaded information.
  • They may learn about, and attend a face-to-face meeting or webinar, or pass the information about the event along to others they think might have an interest in attending.
  • What people learn while lurking may correct misinformation they’ve picked up elsewhere, increase their awareness, expose an unexamined assumption, or make them more generally informed about a particular topic.
  • They may contact one or more of the active participants directly, creating new relationships or partnerships outside the network.
  • They may visit a community support blog and pick up answers to their questions, reducing traffic to the phone support system.

Finally, site managers can track traffic to various features of the network to learn about lurkers’ interests and values, then try to reconfigure the conversation and/or features to reach a wider following.

Lurking is a logical, perhaps even vital, first step in engaging with an online network. Lurkers will come to understand the social mores and norms of a particular network, enabling them to join in the conversation appropriately when they feel ready. Most of us don’t enter a crowded room and start talking right away; we listen to the conversations going on around us, gravitate to those we find most interesting, and start talking when we feel we have something to contribute. Online networks are no different.

 

Author: Peg Boyles (@ethnobot)

 

(The photo, ‘Lurking in the Zambezi’ by Kristen Laas is made available under a Attribution-Noncommercial license.)

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Hi, AleX

Thursday, October 13th, 2011
AleX NetLit

This is part of the “Hi, AleX” series — advice to AleX NetLit about enhancing her levels of network literacy through day-to-day personal and professional social networking. AleX Netlit is a fictional persona created by Network Literacy Community of Practice to serve as a guide to Military Families Service professionals, Cooperative Extension educators and others seeking to learn more about using online networks in their work.

@AlexNetLit on Twitter
More about Alex NetLit

 

Hi, AleX:

I know you’re still divided about this whole social networking thing. Like so many professionals making the transition into networking, you’re worried about how these seemingly impersonal tools will erode you’re face-to-face relationships with your clients.

Stop worrying.  In the long run, adopting these new media is going to make life better not only for you but for your clients.

Aside from that, understand that the old ways of working and thinking are no longer going to be tenable in the future. That’s because the old communications order was plagued with bandwidth problems — bandwidth meaning the amount of data that can be carried from point to point in a given period of time.

Until a few years ago when bandwidth was considerably limited, people looked to you and other formally trained professionals as information brokers —people equipped to provide them with the kinds of knowledge and insights they couldn’t find on their own.  It was pretty much a one-way transmission from you to them.

Things are changing.  Millions of people, including many of your clients, are liberating themselves.  Frankly, they’re no longer turning to information brokers such as you for essential information.

Looking at it another way, AleX, your clients are no longer clients in any conventional sense of the word. They’re using emerging social networking technologies to find information on their own.  In the process, they’re engaging in all types of discussion, sharing insights and providing valuable feedback.

Simply put, they’re collaborating with other former clients to build their own learning environments, and they’re doing it without traditional information brokers.  These social networks are enabling them to contribute to fields that were once the exclusive domains of trained professionals such as you.

That’s why, like it or not, you’ve got to get engaged, AleX.  You’ve got to engage because you’re otherwise going to miss out on these discussions.  Because you’re missing out, you’re not being exposed to many of the critical insights being generated by these new networks — insights that will influence your profession for years to come.

Here’s another way of looking at it, AleX: You risk becoming a tortoise in a world increasingly occupied and dominated by hares.

Not engaging with these networks is like exiting off a six-lane, high-speed Interstate onto a two-lane service road and driving at a snail’s pace.

Yes, I know that as a professional, your work has always been built around your clients, working with them face to face day after day, sharing their concerns, establishing your bona fides as a true friend and champion of their interests.

That’s not only understandable but also commendable, AleX.  Please understand, though, that this is not a zero sum situation.  Face-to-face networking will continue to comprise an integral and valuable part of your work in this new communications order. Now you can have it both ways.  Communicating with a wider circle of like-minded people around the country will provide you with a deeper understanding of your profession.

By engaging with these wider audiences — listening, sharing insights and learning — you will expose yourself to a considerably wider dialogue going on in your professional field. In time, the deeper insights you gain from this new engagement will enhance your traditional face-to-face networking.

Other professionals have cited this as one of the most valuable assets they’ve gained from engaging in social networks.

While all of this seems a little bewildering right now, AleX, you’ve got a wonderful ride ahead of you.

Enjoy every minute of it. In the meantime, listen, discuss and learn — that’s what this whole networking thing is all about.

Author: Jim Langcuster (@extensionguy)

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AleX NetLit Guides Professionals Toward Network Literacy

Monday, October 3rd, 2011

Many people who participate in online social networks know how conducive social networking can be to learning. But those who are just getting involved in online networks haven’t had a chance to build the connections that will help them learn. Now, there’s at least one connection to help professionals new to social networking get their bearings.

Alex NetLit is a fictional persona created by the Network Literacy Community of Practice. Alex was created to serve as a guide to Military Families Service Professionals, Cooperative Extension professionals and others seeking to learn more about using online networks in their work. Think of Alex as a device — an imaginary character developed to help us focus on the millions of people striving to become comfortable with and fluent in the skills and tools that define communicating in the 21st century.

Alex is a 30-year-old divorced mother of two who works as a federal-agency professional providing educational information and other types of self-help to her clients. We hope she will give voice to the excitement and skepticism, as well as the delight and frustration, many of us experience when engaging in online networks.

A picture of the fictional Alex NetLit

Alex NetLit

Alex’s Skepticism

Professionally speaking, Alex has always been wary of social media tools such as Facebook and Twitter. She uses both applications to keep up with her daughters and with the classmates and friends she collected in the course of her childhood on both sides of the Atlantic, moving from one military base to another with her father, a career Army NCO.

In that respect, she’s grown comfortable with social media. She’s even come to value these online tools for the ways they’ve enabled her to communicate with her daughters and long- separated friends. However, on the subject of using social media in the workplace, Alex takes her cues from the Missouri “show me” school.

Despite her skepticism, Alex is beginning to understand that, like it or not, social media will become an essential part of her future. That’s why she’s jumping in. She’s created a Twitter account, @AleXNetLit, hoping to connect with other professionals interested in using online networks in their work. She wants to share and reflect on her experiences, offering whatever social-media tips and encouragement she can. More than that, she wants to connect with and learn from other professionals facing the same challenges she faces in a rapidly changing world.

Connect With Alex

You can follow Alex NetLit on Twitter. Please feel free to ask her questions, re-tweet her tweets and share your experiences with her.

You can also share your tweets with the broader network literacy learning network by including the hashtag #netlit.

Authors:  Bob Bertsch (@ndbob), Peg Boyles (@ethnobot), Jim Langcuster (@extensionguy) and Stephen Judd (@sjudd)

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This work is licensed under a Creative Commons Attribution 3.0 Unported License.

Network Literacy Critical in New Information Era

Tuesday, September 13th, 2011

A new information era

Hour by hour, day after day, in workplaces all across this nation and the world, workers are hearing the term “social networking.”

They’ve begun to understand that the old information order in which people interacted, taught, and learned exclusively in face-to-face encounters and through the printed word has changed. It’s been replaced or complemented by something radically different — virtual sources of knowledge and communication, accessible at the speed of light.

They see their coworkers integrating social media tools — tweeting, posting to Facebook and blogging — into their everyday work. These early adopting colleagues have discovered that using these tools and techniques enables them to connect, share, and make deeper professional imprints among a wider circles of peers.

Missing out? But how to begin?

The people who haven’t started incorporating social media tools into their work sense they’re missing out on something — something lasting and significant — something big.

They are anxious to take the critical first step. But how? How do they master all of this and make it work for them?

In other words, how do they become network-literate — fluent in the skills that define communicating in the 21st century? How do they find the time? How do they avoid the perils widely associated with social networking — privacy infringement and copyright violation, to name only a couple? How do they convince their supervisors to encourage social networking as part of their plans of work and evaluate the impacts of their social media efforts?

Word cloud: Network Literacy

eXtension Network Literacy Community of Practice

The eXtension Network Literacy Community of Practice was formed to provide professionals not only with the skills but also with the mindset to make optimal use of this new approach to communicating.

Our main goal is to engage a broad learning network to help define a new kind of professional —a fully engaged, networked professional equipped not merely to survive in this new, highly competitive communication landscape but also to learn, teach, create, share, and build within both personal and professional networked communities.

The times are calling on all of us to build deeply engaged, reciprocal relationships with those we serve, learn from,and create with. Simply learning how to use social media tools such as Twitter and Facebook to reach larger numbers of clients isn’t enough. We must learn to use these and other online tools to build two-way, even multi-party, collaborative relationships with our clients.

This is why a big part of the Network Literacy effort will involve helping professionals become comfortable with online social networking  tools and then to begin building and sustaining collaborative relationships within emerging networks.

A critical first step will be learning how to help professionals gain sufficient levels of what networking visionary Thomas Vander Wal describes as social comfort, namely learning how to build networks in which participants not only feel comfortable among each other but also with the technological tools and subject matter.

This is the charge of the Network Literacy effort: to build a new-model worker adequately equipped and inspired to use emerging networks to forge close, highly collaborative relationships with their clients.

In the course of helping build this new working model, we hope to contribute something equally as significant: a powerful group of transformers, people who, in the course of building open, fully engaged networked environments, also create transformative relationships with their clients.

Join our efforts to promote online network literacy

Become a member of our community of practice (eXtension ID required) or liking our Facebook page. You can also contribute to our curation of content about social media and online networks by tagging your posts “#netlit”.

Find out more

Join us on Monday, October 3rd 2011 at 2 p.m. EDT for an interactive webinar discussing Network Literacy and the eXtension Network Literacy Community of Practice. More details are available at: http://www.extension.org/learn/event/303

Authors: Jim Langcuster, Bob Bertsch, Peg Boyles and Stephen Judd

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